FAQ

Frequently Asked Questions

Q: How do I check the status of my order?

A: Upon placing your order, please allow 24-72 hours for your order to be processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email.

Q: How long does shipping take?

A: Please allow up to 24-72 hours for your order to process, and an additional 3 days for it to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For international orders, please allow up to 5-20 days.

Q: Do you ship internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy their shopping experience with us.

Q: How do I order on your website?

A: Simply find the product you'd like and click the 'Add To Cart' button or use the "Buy Now" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does JetPro Maxx™ provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately at Assistant@JetProMax.store! We do all we can to ensure your best shopping experience. You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.